I came across your blog when doing some research and its totally great. I have been struggling with getting CUVA to work with our deskphones.
To give you a quick background, we are running UCCE version 7.5. Our Desk phones are 7941’s with the latest firmware (9-1-1SR1S). All deskphones are configured as SIP.
Im running Video Advantage verion 2.2 (which supports SIP video) and cannot get the phone to integrate with the video software. CUVA works perfectly fine with a deskphone. One theory I had was the windows firewall was blocking CUVA from speaking with the 7941 but after disabling it, Im still experiencing the issue.
Is there soemthing major that Im missing, which is causing the webcam to no communicate with the phone?
Sorry about that! I totally miss typed the issue/question.
I’m having problems getting CUVA (version 2.2) to work with a desk phone (7941). CUVA is currently working fine with soft phones.
We are running SIP on all of the desk phones and the firmware on my test phone is the latest (SIP 9-1-1SR1S).
Thank you for your help! Sorry I wasn’t more clear, uhhhIi mean coherent in my first post. 🙂
Hi Jim ,
Not sure that I understand well your issue as you stated that CUVA is working fine with a deskphone and is not working with Video Advantage … So I’m a little confused ..
Can you clarify this point , please 🙂